CUSTOMER SERVICE

ITCS-WebClock        Web Based Attendance             The Complete Solution

Customer satisfaction is our goal. We build our products and business based on your feedback. Committed to your satisfaction from purchase, implementation and ongoing support.

Customer Support

Our support hours are 24 hours a day, 7 days a week. Our teams are measured and incented to respond to your issue within 30-minutes. You have direct access to team through the support pager.

Training and Implementation

Remote: Reducing your costs we offer remote training and implementation sessions leveraging online meeting technology. Conducting "Train the Trainer" and online requirements definition meetings and implementations.

Onsite: Training courses are tailored to meet your specific training requirements. Expertise is available for on-site implementation and time clock device configuration. We can review your processes and tailor the ITCS-WebClock implementation to support or improve your business processes.